Privacy Policy

Last Updated: 25 August 2025
Effective Date: 26 August 2025
Service Provider: Obaid Qatan (Freelance Software Developer)
Website: obaid.saas-tech.net
Contact: ogaten27@gmail.com

At Obaid Qatan, I respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how I collect, use, disclose, and safeguard your data when you engage with my software development services (the “Services”).

By contacting me, signing a project contract, or making a payment, you acknowledge that you have read and understood this Privacy Policy.

1. Information I Collect

I collect personal information that you voluntarily provide during the course of our engagement, including:

1.1 Personal Identification Information

  • Full name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Mailing address

1.2 Project & Business Information

  • Project requirements and specifications
  • Business details (e.g., brand name, property listings, operational workflows)
  • Communication history (emails, messages, meeting notes)

1.3 Payment Information

  • Bank account details (for wire transfers)
  • PayPal email address
  • Invoice details (amounts, dates, project references)
  • Transaction records

Note: I do not store sensitive payment data such as credit card numbers or bank passwords. Payment processing is handled directly between you and your financial institution or payment provider.

2. How I Use Your Information

I use the collected information solely for the purpose of delivering the Services, including:

  • Communicating with you about your project
  • Preparing contracts, invoices, and deliverables
  • Developing, testing, and delivering custom software solutions
  • Providing post-launch support
  • Complying with tax and financial reporting obligations (if applicable)

Your information will never be used for marketing, sold to third parties, or shared with unrelated entities without your concern, except as required by law.

3. Data Storage & Security

  • All personal and project data is stored securely using encrypted methods (e.g., password-protected files, secure cloud storage).
  • Communication is conducted via encrypted channels (e.g., Gmail, WhatsApp Business, or secure messaging platforms).
  • Source code and design assets are stored in private repositories with access control.

4. Third-Party Services

In the course of development, I may use third-party tools and services, such as:

  • Figma (UI/UX design)
  • GitHub/GitLab (code hosting)
  • Twilio / 360dialog (WhatsApp Business API integration)
  • Payment processors (PayPal, bank gateways)

These services have their own privacy policies. I ensure that only necessary data is shared and that it is handled in compliance with their terms.

For example:

  • If WhatsApp integration is implemented, guest messaging will comply with Meta’s WhatsApp Business Policy, and messages will be processed through a certified Business Solution Provider (BSP).

5. Data Sharing & Disclosure

I do not share your personal or business information with third parties unless:

  • You give explicit consent.
  • It is required to deliver a specific feature.
  • It is required by law (e.g., government inquiry, tax audit).

Even in such cases, only the minimum necessary data will be disclosed.

6. Your Rights

You have the right to:

  • Access the personal data I hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data (subject to legal and contractual obligations).
  • Withdraw consent at any time (though this may affect ongoing project delivery).

To exercise any of these rights, please contact me at ogaten27@gmail.com.

7. International Data Transfers

As a developer based in Indonesia, and serving clients globally, your data may be processed and stored in different jurisdictions.

I ensure that all international data transfers are:

  • Conducted securely.
  • Limited to what is necessary.
  • Compliant with applicable cross-border data transfer principles.

8. Children’s Privacy

My Services are not intended for individuals under the age of 18. I do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of my Services after such changes constitutes acceptance of the updated policy.

10. Contact Me

If you have any questions or concerns about this Privacy Policy, please contact me:

Name: Obaid Qatan
Email: ogaten27@gmail.com
Based in: Indonesia
Serving Clients Globally

This Privacy Policy is effective as of 26 August 2025.